Evaluate
Weigh the pros and cons of technologies, products and projects you are considering.
If implementing SuccessFactors Employee Central is in your
company's future, you should know which options you'll need for time
management.
Here's a look.
Time recording forms the basis of paying employees, invoicing
customers and allocating costs across different cost centers. It is
especially important in industries such as manufacturing, the public
sector and professional services, among others. Vacation booking and
leave of absence are also important processes that touch every employee,
whether they need to record time or not.
If you have implemented, are implementing or are planning to implement SAP SuccessFactors
Employee Central, and you are looking to identify your different
options for time management, there are a number of options available to
you. It's worth noting that, without Employee Central, you cannot
perform any time management in SAP SuccessFactors or integrate with many
-- if any -- time management systems.
SAP's ongoing, significant investment in time management in SAP
SuccessFactors Employee Central -- coupled with packaged integration to
SAP and other time management vendors -- means the choices and options
are ever-changing for customers. While SuccessFactors native Time
Management feature is strong, there are many scenarios where it may not
be the best fit for your needs.
In order to ensure SAP can meet your needs, it offers Solution
Extensions from some of the leading time management software providers.
The vendor also offers integration with SAP ERP to support the use of
its on-premises SAP Time Management and Cross-Application Time Sheet
software. Additionally, there are a variety of other time management
vendors that might be a better fit from a localization and compliance
perspective.
Employee Central Time Management
Employee Central's native Time Management module covers time
recording, time evaluation, vacation booking and leave-of-absence
recording. It is included in the subscription for Employee Central. SAP's goal for Time Management is to provide a product that can handle most basic salaried and hourly employee scenarios.
However, SAP has been clear for some time that Employee Central Time
Management will never be as capable as the Solution Extensions for time
management, particularly in areas such as scheduling.
Time Management is integrated with Employee Central Payroll,
and SAP provides a packaged integration to SAP ERP Payroll. At the time
of writing, Time Management does not have clock integration, but this
is currently on the roadmap for delivery in the fourth quarter of 2019.
Time Management's strength
is in vacation booking, both in the web application and in the mobile
application. The software is highly configurable and supports absence
management across multiple different countries. The time sheet and time
evaluation capabilities are growing in strength with each release.
However, being a lot newer than the vacation booking functionality means
these lag behind in the extensiveness of functionality.
At present, it cannot handle requirements for time sheets that need
multiple approvers, support for flextime or integration to a clock. The
time sheet application, in its current form, is also unlikely to handle
any sort of time recording that needs a reasonable degree of complexity.
Solution Extensions
SAP resells software by other vendors as Solution Extensions. The
software products are often given new names when sold by SAP. Solution
Extensions are also supported through the SAP ONE Support Launchpad, and
the vendor releases and maintains packaged integrations for Solution
Extensions.
SAP offers two Solution Extensions for time management:
SAP Time Management application by Kronos
SAP Time and Attendance Management application by WorkForce Software
The SAP Time Management application by Kronos -- more commonly known
by the vendor name, Kronos -- is Kronos Workforce Dimensions packaged
and resold by SAP. It is SAP's go-forward Solution Extension time
management offering after the partnership was announced in January 2019.
Workforce Dimensions was released in late 2018 and is a new product,
although Kronos is a recognized leader in time and attendance software,
and Workforce Dimensions is its next-generation product.
SAP has resold WorkForce Software EmpCenter as SAP Time and
Attendance Management application by WorkForce Software since 2015. But
when talking about the announcement of the Kronos reseller agreement, SAP told us
that "WorkForce Software is still a valued partner, but, as of today,
SAP Time Management by Kronos is the Solution Extension we will be
positioning to our customers who have advanced time and attendance
requirements."
Both the WorkForce and Kronos products cater to complex time and
attendance scenarios, particularly in more specialized industries and
verticals. However, both vendors' products have been touted as being
U.S.-focused and not well-localized outside of North America. WorkForce
Software has proven integration with SAP ERP Payroll and Employee
Central Payroll -- as well as other vendors -- and is particularly
strong in the area of U.S. leave-of-absence management.
Another important consideration is both Kronos and WorkForce
Software are committed to keeping their software up to date with the
various regulations for the countries and regions that they support and
incorporating the necessary changes into their products. On the other
hand, with SuccessFactors, this responsibility often falls to the
customer.
Exploring both the WorkForce and Kronos options is wise, even though
SAP only put forward SAP Time Management application by Kronos. The
products offer similar features that are worthy of comparing.
SAP Time Management and Cross-Application Time Sheet
Employee Central's native Time Management module covers time
recording, time evaluation, vacation booking and leave-of-absence
recording.
Unless you are already using either or both SAP Time Management or
Cross-Application Time Sheet, then most likely implementing either of
these would not be suitable for a move to the cloud.
However, if you are already using either of these products, then the
packaged integration provided by SAP for the Core Hybrid model -- where
you use Employee Central for core HR
and SAP ERP for other processes, such as time management and payroll --
will provide you with the necessary integration to continue to use
these software products while your core HR data sits in Employee
Central.
While integration for core HR data exists, and both software
products can integrate well with SAP ERP Payroll, you may find the user
experience and modern time management features lacking. SAP Fiori
technology can be used to enhance the software and offer mobile
capabilities, so you don't need to invest in new time management
technology when you are already investing time and money in modernizing
your core HR system.
Other time management options
There are multiple time management applications on the market that
can be integrated with SAP SuccessFactors. ADP eTime is popular software
in the United States, while ATOSS is focused on the Germany market and
its local rules and regulations. Other markets will have products built
for specific requirements or trends in time management that are
prominent within those specific markets.
As long as the products have APIs or capabilities to import and export
data via CSV, then there is the possibility of integrating them with SAP
SuccessFactors.
However, it is worth noting that being a customer that uses a rare
or specific combination of software means there is greater risk of
integration, as typically neither vendor can justify supporting these
integrations or building out similar standard-delivered integrations.
